How to use the support desk

How to use the support desk

The support desk helps us to help you faster by providing you with self help answers and allowing you to raise support tickets.

The helpdesk Auto-Suggests articles - pulls up relevant articles on the ticket's content—so you can see our frequently asked questions while you are asking for help.

Raising tickets helps us to improve our processes, solve problems for you and everyone else at the same time. It also helps us create FAQs that you can access instantly to save you time in future.